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Privacy Policy

We at Counterpress Limited are committed to ensuring that your privacy is protected. This policy explains how we use the information we collect about you and the procedures that we have in place to safeguard your privacy whilst you use the website.

We will only use the information that we collect about you lawfully (in accordance with the United Kingdom Data Protection Act 1998).

We are registered with the UK’s Information Commissioner’s Office.

The information we collect and how we use it

When you order directly via Counterpress rather than 3rd party retailers, we need to know your name, delivery address, email address and telephone number. This information allows us to fulfil your order and notify you of the status of your order. All orders are fulfilled using one or more third party service provider(s) (hereafter ‘SP’) and we will therefore pass on your details to the SP so that they can deliver your goods to you. The SP has undertaken to us that they will protect your information, will not pass it on, not use it for any other purpose than to deliver your ordered goods to you.  In addition, the SP will take your credit or debit card number and expiry date for payment processing by them. Counterpress Limited does not process payments directly with you (See Paypal security below).

We may also ask you to give us optional contact information, for example your mobile number.

If you subscribe to our mailing list for notifications, pre-orders and other information, we may use your information for the purpose of providing you with information about any special offers, author signings, and other events or features of our website which we think may be of interest to you and for related marketing purposes.

We may use your IP address to help diagnose problems with our server and to administer our website. Your IP address may also be used to help identify you and your details on our database.

Opt in/Opt out

If at any time you wish to receive information about any other product areas which you currently do not receive, you can follow us on Facebook or any other similar social media tools indicated on this website. If you wish to stop receiving some or all of the information that we currently send, you may you may simply stop following us using the relevant interface provided.

Cookies

Our site may use cookies to keep track of your visits to our website. A cookie is a small file that can be stored by your browser on your computer’s hard drive. We may use these to do a number of things, for example, we may use cookies to help us to recognise you when you next visit our website.

Paypal Security 

Any transactions undertaken via Paypal on this site are subject to their strict security procedures in the storage and disclosure of information. Paypal uses secure socket layer software (SSL) to encrypt all of your personal information including your credit card number and your name and address. Our internal procedures cover the storage, access and disclosure of your information.

Non-disclosure to third parties

Unless we have your express consent, we will only disclose your personal data to third parties if this is required for the purpose of completing your transaction with us.

We use your information only as set out in this Policy and will not sell, rent or pass your information on to others for marketing purposes without your express consent.

We may however release account information where we believe in good faith that this release is reasonably necessary to comply with the law.

Your consent

By submitting your information and using our website, you consent to the collection, storage and processing of your personal information by us in the manner set out in this Policy. If we change our Privacy Policy we will post the changes on this website so that you are always aware of what information we collect, how we use and under what circumstances we disclose it. We will also email you should we make any changes to give you a chance to ask us not to use your information in that way.